Rose Point ECS Support
The latest version of Rose Point ECS is 4.0.25062.1918
New Features for Fleet Services
- New Information browser for viewing Local Notices to Mariners, Light Lists, and other MSI
- Added support for replaying voyage recordings in the Rose Point ECS Portal
- Show instrument panel configurations in the portal while playing voyage recordings
- Cloud-Synchronized Items can now have attachments (e.g. PDF files)
- Rich text (markdown) in Cloud-Synchronized Item descriptions
- Cloud-Synchronized Layer visibility can be controlled by the currently open browser
New Features
- Added an initial direction option for SAR routes
Fixes
- Detect and discard ZIP files that were corrupted during downloads
- Fixed length and spacing options for SAR routes (the options were swapped)
- Fixed photo links to the Marine Traffic web sites
- Indicate when messages sent from portal have been acknowledged
Other Changes
- Removed the NOAA RNC option from the chart store since it has been discontinued by NOAA
- Updated to the World Magnetic Model for 2025
Training Videos
These videos are a great way to learn more about Rose Point ECS and the +Inland add-on.
Rose Point ECS Reference Manual
The reference manual for Rose Point ECS. (This is the same as the printed manual that is included with a Rose Point ECS purchase.)
Rose Point ECS Administrator's Guide
Extra details for installing and maintaining Rose Point ECS.
Rose Point ECS: Where Did the Commands Go?
This quick reference lists all of the commands from Rose Point ECS 2011 (3.1) and describes where to find them in Rose Point ECS 4.
Rose Point ECS Hatteland Setup Guide
Instructions for setting up the Hatteland X G2 with Rose Point ECS
Remote Control Support Sessions
Some problems are easier to solve when we can have remote access to your PC. We can use Zoho Assist or TeamViewer to facilitate these sessions. (Depending on your PC's configuration, you might need to provide and administrator password to install either of these apps.)
During the session you will be able to watch everything that is going on and can terminate the session at any time. When the session is complete, we will no longer have access to your PC.
Please contact Rose Point Support to request a Remote Control Support Session if you have not already been given a Session ID.
If you need to use TeamViewer instead of Zoho Assist, please use the link below to download and start TeamViewer.
The TeamViewer window will show instructions for calling Rose Point Support along with an ID and a Password that were generated for the support session.